Website repair & support

Website problems,
fixed.

Broken form? Slow pages? Mobile layout a mess? Tell us what is wrong. We’ll find the cause, explain the fix, and get your website working properly again.

Clear answersUpfront scopeNo long-term contract required
advantage-web / diagnosticsSECURE
WEBSITE CHECKFinding the source of the problem…
Forms & actionsCHECKED
Mobile layoutCHECKED
Speed & stabilitySCANNING
!
ISSUE LOCATEDContact form is not delivering leadsCause identified · Repair ready
✓OUR JOBFind it. Explain it. Fix it.
01 We diagnose before we recommend02 You approve the work before it starts03 We explain it without technical jargon
WHAT WE FIX

If it is hurting your website,
bring it to us.

You should not need to become a developer just to keep your business online. We handle the technical problems, unfinished work, and frustrating details that get between your website and your customers.

01FORM_ERROR

Broken forms & buttons

Leads should never disappear because a form, link, or checkout stopped working.

Get this fixed
024.8s → 1.2s

Slow or unstable pages

We find what is dragging your site down and repair the bottlenecks that frustrate visitors.

Get this fixed
03RESPONSIVE

Mobile layout issues

Clipped text, overlapping sections, and awkward navigation get fixed across screen sizes.

Get this fixed
04WP_RECOVERY

WordPress problems

Plugin conflicts, failed updates, errors, and hacked or neglected sites brought back under control.

Get this fixed
05CONNECTION_OK

Domains, SSL & hosting

DNS confusion, security warnings, expired certificates, and hosting problems diagnosed clearly.

Get this fixed
06SITE_CARE

Updates & improvements

Content changes, new pages, accessibility fixes, and conversion improvements without the runaround.

Get this fixed
CHOOSE YOUR NEXT STEP

Start with clarity.
Choose by urgency.

Start with a diagnosis when you need answers. Choose emergency repair when the problem is actively costing your business customers, revenue, or trust.

WEBSITE DIAGNOSIS
FREEinitial diagnosis

We investigate the reported problem, identify the likely cause, and give you a clear repair recommendation before additional work begins.

  • Focused review of the reported issue
  • Plain-language findings
  • Recommended repair scope
  • QuickBooks estimate provided before repair work
Start with a diagnosis

One-hour resolution is possible for some issues, but is not guaranteed. Timing is confirmed after diagnosis.

A SIMPLE REPAIR PROCESS

No mystery.
No endless back-and-forth.

We treat website work like a repair service: understand the symptom, locate the cause, agree on the work, and verify the result.

01

Show us the problem

Send the website address and describe what is happening, when it started, and how urgently it affects the business.

02

Get a clear diagnosis

Start with a free Website Diagnosis. Business-critical failures receive priority, and approved repair work is invoiced through QuickBooks.

03

Approve the repair

Nothing starts until you understand and approve the scope. We request only the access required for the job.

04

We fix and verify

We complete the repair, test the affected experience, and explain what changed before closing the job.

REPAIR STATUSWebsite checked. Problem resolved.
Request receivedCause identifiedRepair completedQuality checked
AFTER THE FIX

Keep the next problem
from becoming an emergency.

Once your website is stable, Advantage Web can keep it updated, monitored, backed up, and ready for customers. Choose ongoing care only if it makes sense for your business.

  • Updates and routine maintenance
  • Backups and uptime monitoring
  • Content and design changes
  • Priority support when something breaks
Ask about website care
SITE HEALTH
100CHECKS PASSED
Uptime
Online
Backups
Current
Updates
Complete
Forms
Working
GET WEBSITE HELP

What’s going wrong?

Describe the problem in your own words. You do not need to know the technical cause—that is our job.

Keep passwords out of this form.If access is needed, we will arrange a secure next step after reviewing your request.
WEBSITE REPAIR REQUEST

Tell us what is happening.

The more detail you share, the faster we can understand the issue.

The initial diagnosis is free. No payment is collected on this website. Approved paid work is invoiced through QuickBooks.
COMMON QUESTIONS

Before we
get to work.

Have a different question? Email Advantage Web.

What kinds of websites do you work on?+

We can diagnose most business websites, including WordPress sites and custom-built sites. If your platform requires a specialist we cannot responsibly support, we will tell you before any work begins.

How quickly can you look at my website?+

We review every request based on urgency. Business-critical problems receive priority, and we will confirm the next step and expected timing before starting paid work.

Can you fix a site built by someone else?+

Yes. Taking over unfinished, neglected, or poorly supported websites is a major part of what we do. We start by reviewing the current setup so we do not create new problems while solving the old ones.

Will you need my passwords?+

Not with your first request. After we review the problem, we will explain exactly which access is required and the safest way to provide it. Never send passwords through the website form or ordinary email.

Do you offer ongoing website support?+

Yes. After the immediate problem is solved, we can provide ongoing maintenance, monitoring, backups, updates, and support. There is no obligation to enroll in a care plan.

How much does a repair cost?+

The initial Website Diagnosis is free. The initial Website Diagnosis is free. After diagnosis, we explain the recommended repair, timing, and cost. Approved work is invoiced through QuickBooks.