Urgent WordPress help when your site breaks.
Critical error, white screen, broken update, plugin conflict, strange redirect, or locked-out admin? We diagnose the failure before changing the site, then define the safest repair.
Help for a WordPress critical error
The “There has been a critical error on this website” message means WordPress encountered a fatal failure. The cause may be a plugin, theme, PHP version, memory problem, failed update, damaged file, or custom code. A reliable repair begins with the change history and error evidence rather than guessing.
WordPress problems we repair
- Critical error messages and white screens
- Websites broken after plugin, theme, PHP, or WordPress updates
- Plugin and theme conflicts
- Admin login failures and redirect loops
- Database connection and server errors
- Malware symptoms, spam redirects, and unauthorized changes
- Broken forms, WooCommerce checkouts, emails, and customer actions
- Slow, unstable, or intermittently unavailable WordPress sites
Safer first steps when WordPress is down
- Copy the full error message and take a screenshot.
- Write down what changed immediately before the failure.
- Confirm whether a recent backup exists, but do not overwrite the current site yet.
- Avoid deleting plugins, themes, database tables, or core files at random.
- Submit the site address and symptoms without including passwords.
WordPress emergency questions
What causes a WordPress critical error?
Common causes include plugin or theme conflicts, incompatible PHP versions, failed updates, memory limits, damaged files, and custom code errors. The message alone does not identify the cause, so the recent change history and error logs matter.
Can you fix WordPress after a plugin update?
Yes. We first identify which change caused the failure and whether a safe rollback, compatibility correction, or replacement is appropriate.
Should I reinstall WordPress when the site is broken?
Usually not as a first step. A reinstall can overwrite evidence or introduce another variable. Preserve a backup and diagnose the specific failure before replacing files.
Can you help if I cannot access wp-admin?
Yes. Lost admin access can result from a plugin conflict, redirect loop, server error, changed credentials, or compromise. The correct recovery path depends on the cause.
Show us what WordPress is doing.
Send the site address, exact error, recent changes, and business impact. We will review the problem and explain the next step.
Request WordPress repair